eBook: How to Master Complexity, Speed Analysis, and Expand Automation in TechOps
Human/Data Convergence: A Crucial Frontier for Automation and Complexity
Drawing from the rich experience of other high-value realms, we assessed the impact that collaboration, managing complexity, and expanding automation can have on how humans engage with technology to enhance their capabilities. The domain successes in cybersecurity and network operations, commercial aviation, chess, and data science helped us validate and expand our vision of automation and how it can be used to tackle complexity in TechOps today.
Learn:
- What flight automation taught us about the costs/benefits of fully automated scenarios
- How Master Chess discovered the most effective balance of humans and machines
- How runbooks have been adapted for TechOps (plus, best runbook attributes)
- Why the NOC/SOC convergence is a proving ground for TechOps