Common Attributes of a Good Runbook
Dan Moore
It should be accessible, accurate, actionable and adaptable.
Feb 28th, 2022
Expedite Service Requests with Google Forms + Transposit
Nina Yang
Solutions Architect
Using a Google Form connected to Transposit via webhook, a user can easily submit a form and kick off an approval workflow
Jan 31st, 2022
Introducing Activities, the New Auto Ticket That Brings Automation to Service Management
Jessica Abelson
Group Product Marketing Manager
Activities provide a single source of truth across issues, incidents, tasks, requests and all associated operational data
Dec 9th, 2021
New Actions for AWS, GCP, and Azure Make Change Safe and Consistent Through Self-Service Workflows
Jessica Abelson
Group Product Marketing Manager
New Actions for cloud services empower operations and engineering teams to move faster, with assurance
Oct 13th, 2021
Hybrid Is Here: Making This Workplace Model Successful for IT & Operations Teams
Laurel Frazier
Strategies for navigating 3 common challenges facing organizations across the globe
Jul 14th, 2021
Creating Webhooks in ServiceNow
Taylor Barnett
How to automate sending data from ServiceNow with Business Rules
May 17th, 2021
Using extensions to support pagination in OpenAPI
Morad Ankri
The second of a multi part series based on my talk from the API Specifications Conference
Dec 10th, 2019
Ask, approve and act on AWS infrastructure within Slack
Dan Moore
Change an EC2 instance type from within Slack after getting approval.
Nov 25th, 2019
Easier On-call Overrides
Taylor Barnett
How to make the process of scheduling an override on PagerDuty more efficient, encouraged, and documented
Nov 20th, 2019
Syncing up your monitoring with new hosts
Dan Moore
Sync up your monitoring service with a list of hosts from Amazon Route53.
Nov 15th, 2019
The power of checklists
Dan Moore
Checklists and runbooks can make your life easier.
Nov 8th, 2019
AWS APIs and Extending Style in OpenAPI
Morad Ankri
A multi part series on my talk from the API Specifications Conference
Oct 30th, 2019
Using Athena To Process CSV Files
Dan Moore
With Athena, you can easily process large CSV files in Transposit.
Oct 4th, 2019